Alaska Airlines IT Jobs

Job Information

Alaska Airlines Network Operations Engineer III (multiple openings) in Seattle, Washington

WHAT WE'RE ABOUT

We're creating an airline people love. It begins with each Alaska Airlines employee, bringing unique strengths and energy to our work in the air and on the ground. Every day, we go beyond what's expected and reach for the remarkable, together.

POSITION INFORMATION

TITLE:

Network Operations Engineer III (multiple open positions)

DUTIES:

Supports network operations engineering activities. Develop and document procedures and best practices for network operations infrastructure as it pertains to airline operations, safety, customer service, and business support. Provide day-to-day operational support of the network, including responding to user and system-initiated tickets and resolving network incidents. Serve as the first point of escalation for challenging issues not resolved by junior network operations engineers. Establish and execute the life cycle process for network equipment, including OS patching and upgrades. Maintain network management systems and tools (e.g., Solarwinds, NetMRI, NetScout, etc.). Define best practices for network management systems, including recommendations for key performance indicators and alert thresholds. Review and respond to monitoring alerts, logs, and alarms. Analyze and maintain performance data and makes recommendations and changes to ensure optimal network utilization. Perform installations and configurations of enterprise network devices, including routers, switches, and wireless access points. Perform installations and configurations of enterprise security devices, including firewalls and remote access concentrators. Work directly with customers to resolve incidents. Lead, train, and mentor peer network engineers. Lead the continuous process improvement life cycle that drives operational excellence. Lead network deployment projects by creating work break-down structures, work instruction packages, and then tracks to completion all network deliverables for the project. Serve as a technical lead to resolve high severity outages impacting company operations. Create designs for new network features based on customer requirements.

REQUIREMENTS:

  1. Master's degree in Computer Science, Electrical Engineering, Electronics Engineering, or a related field, or foreign degree equivalent; and 2 years of experience in network engineering experience and in supporting a large enterprise environment with a multi-building campus, multiple data centers, MAN/WAN, and >5000 users. Experience must also include: 2 years of experience managing Cisco IOS; 2 years of experience managing Cisco, Fortinet and/or Checkpoint Firewalls; 2 years of experience managing Cisco NX-OS; 2 years of experience handling incident response to high severity outages; 1 year of experience managing complex network projects including creating work break-down structures, work instruction packages, and tracking to completion all network deliverables for the project; and 1 year of airline industry experience in a networking capacity.

In the alternative, employer will accept: Bachelor's degree in Computer Science, Electrical Engineering, Electronics Engineering, or a related field, or foreign degree equivalent; and 5 years of progressive, post-baccalaureate experience in network engineering experience and in supporting a large enterprise environment with a multi-building campus, multiple data centers, MAN/WAN, and >5000 users. Experience must also include: 4 years of experience managing Cisco IOS; 2 years of experience managing Cisco, Fortinet and/or Checkpoint Firewalls; 2 years of experience managing Cisco NX-OS; 2 years of experience handling incident response to high severity outages; 1 year of experience managing complex network projects including creating work break-down structures, work instruction packages, and tracking to completion all network deliverables for the project; and 1 year of airline industry experience in a networking capacity.

Experience can be gained concurrently.

  1. Cisco Certified Network Associate (CCNA) certification is required.

*Any suitable combination of education, training or experience is acceptable.

LOCATION: Seattle, WA

Send resumes to: Alaska Airlines, Attn: Lani Pedersen, Sr IT Recruiter, Job Number 33666, 19300 International Blvd., Seattle, WA 98188.

EQUAL EMPLOYMENT OPPORTUNITY

Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Horizon Air and Alaska Airlines will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws.

Horizon Air and Alaska Airlines participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required.

Job ID 33666

Location Seattle, WA

FLSA Status Exempt

Full/Part Time Full-Time

Regular/Temporary Regular

EQUAL EMPLOYMENT OPPORTUNITY & AFFIRMATIVE ACTION
We are proud to be an Equal Employment Opportunity and Affirmative Action employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or other legally protected characteristics. Learn more about your EEO rights and how EEO is the law.

We will consider for employment all qualified applicants with criminal histories in a manner consistent with all federal, state, and local laws. If you’d like to view a copy of our affirmative action plans, please contact us via email at HRcompliance@AlaskaAir.com.

We participate in the U.S. Department of Homeland Security’s E-Verify® program in certain locations, as required by law. Learn more about your right to work and our participation in E-Verify®.

PAY TRANSPARENCY
We do not discriminate or retaliate against applicants or employees who inquire about, disclose, or discuss their compensation or that of other applicants or employees. Learn more about how we comply with the OFCCP’s Pay Transparency Nondiscrimination Provision. During the performance of a city contract, we will provide equal benefits to employees with spouses and employees with domestic partners where required.

ACCESSIBILITY ACCOMMODATIONS
We are committed to working with and providing reasonable accommodations to individuals with disabilities and disabled veterans in our application procedures. If you need assistance or an accommodation due to a disability as an applicant, please contact us via email at Careers@AlaskaAir.com.

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